Auto Insurance Claims
Things To Consider If You Are Involved
In a Car Accident
1. Safety First
Be aware of your personal safety and others at the accident scene first. If there are any injuries or the roadway is blocked, call 911 immediately.
2. Keep Calm
Emotions may run high in the aftermath of an accident. In spite of this, it’s important to remain calm and stay focused at the task at hand.
3. Exchange Information
Take good notes. Keep a pad and pencil in your glove compartment or use your cell phone to document the following:
Name, addresses and phone numbers of all drivers and passengers involved in the accident.
Car license number, make and model of each vehicle involved in the accident.
Vehicle operator’s driver license number, insurance company and policy number.
Names and addresses of as many witnesses as possible.
Names and badge numbers of police officers.
4. Document Damage
Take photos of the accident scene and vehicle damage. Record the details of the accident while they are fresh in your memory. Draw a diagram to recreate the scene.
5. File a Police Report
Even if no one is hurt from the accident, you should always contact the police and file an accident report. You might need it when you file a claim.
6. Report Your Claim
Give us a call at the office at 916-624-2424, and we can get that taken care of for you. If it's after hours and we are unavailable, you can be directed to the national number on your auto ID Card, or we can handle it the next day.